Data protection is a matter of trust and your privacy is of the utmost importance to us, which is why we have adapted our Privacy Policy to the legislation in force in Europe regarding data protection.

CHARLY IN TOUCH SL declares to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 concerning the protection of natural persons with regard to the processing of personal data and the free movement of personal data. same.

Who is responsible for the processing of your data?

www.intoucollection.com is the responsibility of CHARLY IN TOUCH S.L. VAT number B57908808

What personal information do we have?

The personal data that you must provide to www.intouchcollection.com are name and surname, email address, shipping and billing address, telephone, items purchased and amount and method of payment (only the selected method, no banking data).

These data are requested for the fulfillment of the created contract and you can request its rectification, suppression or elimination at any moment, within the competent legality.

www.intouchcollection.com guarantees that your data will be treated lawfully, loyally and transparently, collected for the specific, explicit and legitimate purposes explained in this Privacy Policy and with your consent to be treated. You will have the right to withdraw your consent at any time.

At www.intouchcollection.com we treat the information you provide us with the purpose of managing the contractual relationships established with you (sending the request to the correct person and address, addressing the requests or doubts that we have pose, send you all necessary information about your purchases and provide information about the products.

With this information we can also improve your user experience on the web by showing you products related to your interests, based on the information provided, www.intouchcollection.com creates commercial profiles with the intention of offering adapted and personalized advertising to the needs of its users, as well as the sending of commercial communications, promotions and more specific discounts focused on their interests, as long as there has been express prior acceptance on their part.

How do we use your personal information and what is its purpose? 

The data provided will be kept for the time necessary according to the purpose of the treatment.

In the case of commercial communications, they will only be maintained under the consent of the interested party and if the latter has not requested their deletion.

In the case of useful data to carry out the commercial relationship, these will be kept for the legal term required.

The data will be collected exclusively for the legitimate purposes and cited here, and will not be further processed in a manner incompatible with said purposes. In this regard, we inform you that in order to comply with the contract raised with you (make you arrive the order) or inform you of possible incidents during this process, you can send communications related to it through the means provided by you (e-mail or telephone).

These measures are strictly necessary for the proper management of the contract. In this sense, therefore, and while the process is not over, it will not be possible for you to oppose the processing of your data, because if this information is not provided, we can not comply with our part agreed in the purchase-sale contract.

Similarly, if you check the box corresponding to the consent of transfer of your data for commercial communications, you authorize us to send promotional messages of an informative nature, discounts and promotions adapted to your interests.

In the same way, you can revoke this consent and unsubscribe easily and free, in writing to intouchofficialcompany@gmail.com 

In summary, the legal basis on which the legitimate treatment of your personal data is based is based on the need for such treatment for the execution of the purchase-sale contract established with you. It also relies on the need for data processing for sending commercial communications, based on your consent, and on the legitimate interest of www.intouchcollection.com (statistical purposes, conducting market studies, surveys, etc.) provided they do not prevail over your rights or legal interests

What do you commit to if you accept our Privacy Policy? 

www.intouchcollection.com presumes that the data has been entered by its owner or by a person authorized by it, and that it is correct and accurate. It is up to you to update your own data.

Therefore, you are responsible for the accuracy of the data and www.intouchcollection.com will not be responsible for the inaccuracy of the personal data of its customers.

If you accept our privacy policy, you declare that all the information you provide is true and assume that you are solely responsible for any loss or damage that such information may cause to www.intouchcollection.com

 

It is strictly forbidden to send personal data through this website to users under 18 years of age.

For this reason, if you send personal information through this website, you guarantee that you are 18 or older.

It is mandatory the acceptance of this Privacy Policy both to carry out a purchase in www.intouchcollection.com and to send us any query through the contact form.

By the mere visit to the web, users do not provide any personal information or are obliged to provide it.

Customers and users agree to browse the website and use the content correctly, not making any fraudulent action on it.

Who has access to your data?

The data provided may be given in a lawful manner to our service providers, located inside and outside the European Economic Area (EEA). Those located outside the EEA are covered by the "Privacy Shield" (when they are in the US) or covered by other legal bases.

These service providers can be, for example, transport companies or third companies responsible for sending personalized commercial communications on behalf of www.intouchcollection.com, in addition to other assignments provided by the Law www.intouchcollection.com is committed to keep the maximum reservation and confidentiality on the information you provide us and use it only for the purposes indicated.

In accordance with current legislation on data protection, www.intouchcollection.com is committed to adopting appropriate security levels to the data provided by its customers and, in addition, to install all means and measures at its disposal to avoid loss, misuse, alteration, unauthorized access and extraction thereof.

At www.intouchcollection.com we use technology that allows us to encrypt the data you provide us and to prevent third party access to them.

However, the most important protection is your own password. Never provide your password to third parties and prevent your account from being accessible.

The data you provide will only be used to process orders and improve our services, but we will never transfer them to third parties without your prior consent

User rights You have the right to request access to personal data that we have about you.

In the same way, you have the right to request their rectification, deletion or limitation of the treatment thereof, as well as the opposition of their use or the portability of your data at any time, provided that they are no longer necessary for the purposes with which were collected (specifically, the conclusion of the purchase-sale contract, the shipment of the order placed). 

The rights you have are the following:  Right to Opposition You can oppose the processing of your data, through the revocation of the consent previously assigned. In this way we will not process your personal data for commercial purposes.

Only communications strictly necessary for the fulfillment of the contract or the notification of any incident in the process will be sent.

 Access Right You have full access to all the information we have regarding you and the purposes we have given you, both your own and communications to third parties either for legal reasons or under your prior consent. 

Right of rectification you can modify your data and update it when you consider it appropriate.

Right to portability you have the right to download this information easily from your user account.

Right to oblivion you can demand the cancellation of your data once the legal conservation period set by the applicable regulations has expired.

To make use of any of these rights, you must contact us through a message through our contact: intouchofficialcompany@gmail.com

We reserve the right to changes in the Privacy Policy. The privacy policy of www.intouchcollection.com is adapted to the legislation in force in Europe regarding Data Protection (Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016).

We may occasionally modify or adapt a term of our privacy policy, always in accordance with the law and current regulations.

We recommend that from time to time, and before placing an order, read this privacy policy to be informed at all times